In any job, you’re probably going to encounter workplace conflict. While conflict is natural and it doesn’t necessarily mean anyone has done anything wrong, there are definitely wrong ways to manage it. In this lesson, we’ll talk about causes of conflicts and strategies for resolving them, as well as ways we can avoid conflict to start with.
Enrolled users will earn 0.1 continuing education units (CEUs) upon completing the course.
The ability to manage time and work independently on a course, the ability to read content at a sixth grade level in a digital format (or accessibility tools to assist, like screenreader software)
In order to receive CEU credit for this course you must earn a score of 70% or higher on any quizzes.
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